User Reviews

Judith diagnosed my Yorkie so accurately & the result was amazing,. She was so helpful & the remedies worked very well. Thank you. I am just about to ask Judith for more advice.

Chapel Barn is the perfect cottage for dogs and people alike! A wonderful location with so many great places all in walking distance. We particularly loved the added‘doggie touch’-treats,fleecy throws,towels and poobags! A gorgeous,sunny lounge and many hours spent listening to music on the record player,wonderful ! I’ve already recommended...

Two members of staff at this practice lack the ability to deal with pet owners in the correct manner. They are totally insensitive and unprofessional. If zero stars could be given, I would have done so. Their complaints procedure is also way under par. Not...

I would just like to Thank you for arranging my beloved Ty's At-Home Gentle Euthansia I would also like to Thank Jack the vet who came he was very caring, considerate & compassionate and my beloved Ty had the most stressless passing I could ever have wished for and I...

Took my Doberman to Barton Vet Hospital with Cruciate Disease in February. She was operated on by John. What a great job was done. Six months later she is tearing round the garden, jumping very high to catch her balls and generally enjoying life to the full. Many thanks to...

Super user friendly app. Trial was great - can see long term benefits of the product. Hector took the tablets with ease as they are jelly coated - just popped them in his food! Great for long term preventative measures

We booked through pack holidays, and from the minute we booked Gail was brilliant , very informative and lovely to chat too. There was myself my daughter and our 2 dogs. The property itself was chapel barn in sheringham, lovely little place 15 second walk straight into town so brilliant...

This used to be an awesome practice under the helm of Richard Carter but since his retirement there is no compassion or empathy and a complete disregard for care. Refuse home visits for giant breed dogs at the end of their life as taking a vet out of surgery for...

Cancelled my appointment with 45 mins notice. It was booked months in advance. I booked half a day off work for it and lost my wages for half a day for nothing. No compensation given. Terrible admin.

My impression has been that they are more bothered about the money than the pets. We have used them for a number of years and when querying costs now my personal opinion is that they are unreasonable, not including things in their T&Cs that they should do, not bothered about...

I would just like to Thank you for arranging my beloved Ty's At-Home Gentle Euthansia I would also like to Thank Jack the vet who came he was very caring, considerate & compassionate and my beloved Ty had the most stressless passing I could ever have wished for and I...

My little poodle Norman was very ill when I took him to see John the vet. He was there waiting to see Norman. And quickly without any stress to my dog brought his health back it took four weeks and lots of love and care. From a wonderful man they...

Went for yearly vacs for dog but reception staff so rude. Talking to people like something off their shoe. I wasn't the only one as another lady sitting outside who had been asked to leave the reception for not having a mask even though exempt and no longer...

Have been a client of this practice since they opened. The staff have always done their best for my dogs. This has included everything from vaccinations to some really tricky eye surgery. Never had any problems always had a full explanation including estimate of price for. My...

Another 5* review for PetStay. Catriona arranged another holiday for Arlo at Julie's! Regular updates along with photos. We knew he was in safe and caring hands, as he'd been before. Great service, would highly recommend and use again! Thank you Julie and Catriona.

I just wanted to say thank you for your extremely efficient service this morning. (Wednesday 21st July) I had been worried about bringing my 2 cats in such extreme heat, but I need not have worried..Your service was swift, on time and everyone was so helpful..Thank you ! ...

Great prices and marketing around their independence, but the team here is overworked and so there is very little follow up care and support for more tricky diagnoses and treatments. Felt let down by waiting a month and not being able to talk to a vet about my cats treatmet...

Sent a pyometra dog home to suffer and die. They are systematically removing any negative comments

After almost 5 years of being with this vet and spending thousands of pounds (paying bills regularly) a recent dispute with owner resulted in us finding another vet practice. His approach "agree the compromise but you can no longer stay with us" - a rude, childish, autocratic and unprofessional manner...

We absolutely loved our break at Eden Hall Cottage. Lots of room for our larger party and well equipped, including their own gorgeous soaps and diffusers dotted around. Walking distance to a beautiful, quiet beach. We enjoyed the fire pit, lawned...

Our recent experience with Acorn Vet Centre Studley, part of CVS Group has been absolutely awful. When we raised our concerns with them, we found their responses both dismissive and offensive. Acorn has some good reviews, so maybe we were just unlucky, but we would certainly never trust the care...