Disgusting - Severe lack of service for a elderly and poorly dog
Overall rating
1.0
Appointment Availability & Timescale
1.0
Consultation | In Person /Telephone
1.0
Animal Handling
1.0
Customer Service
1.0
Value for Money
1.0
Would You Recommend To Friends & Family?
1.0
This vet likes to say they’re short staffed often it seems. Happy to take card payment (but not cash) and continues to use Covid policy to their advantage eg: will not do house visits unless exceptional circumstances.
There’s an elderly and poorly dog slowly suffering - no doubt dying - at the home of two OAP’s and they need your help to get the dog seen urgently. (Yet this Vet doesn’t seem to class this as an exceptional circumstance!?!) They - yet again - say they are too short staffed to help!! SERIOUSLY!!! Can’t help at all??? Caring for animals is your job, right?
Thank goodness for the powers of social media for getting this dog and family the urgent help required. And also for spreading the word about what vet not to contact in an emergency, or at all!
Ps Cash is accepted everywhere else! Kindly update your policy to suit your custom and not yourselves!!
PPS Disgusting and inhumane lack of service from this supposedly animal caring veterinary surgery.
