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Sevenoaks Veterinary Surgery, Kent

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Sevenoaks Veterinary Surgery, Kent

Hot
 
4.9 (94 reviews) Read reviews
Address:

104 Seal Road , Kent, TN14 5AU, united-kingdom

Phone: 01732 740999

Animal Type

Animals We Care For
  • Cat
  • Dogs
  • Equine
  • Farm
  • Small Animals

Specialities

Specialities
  • Dentistry
  • X-Rays
  • In-house Lab
  • Microchipping
  • Nurse Clinic
  • Ophthalmology
  • Animal Health Cert
  • Physio
  • Referrals

Location

Street Address
104 Seal Road
Address
Kent
Town
Kent
Post Code
TN14 5AU

Accreditations

RCVS Accredited
Yes

Sevenoaks Veterinary Surgery provides compassionate, high quality care for their patients on a continuous basis.

Their sister branch, the Meopham Veterinary Hospital is an RCVS certified veterinary hospital, which means that a member of the nursing team is on site 24 hours a day, so you can feel reassured that your pet is never alone during their stay.

In addition to the small animal care, Sevenoaks are able to offer a comprehensive equine and farm animal service for Sevenoaks and the surrounding areas.

Small Animal • Equine • Farm • RCVS Accredited • 24 hour Service • Parking Available

 

sevenoaks

 

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User reviews

94 reviews
 
98%
 
1%
3 stars
 
0%
2 stars
 
0%
 
1%
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Do not recommend
Overall rating
 
1.0
Standard of care received
 
1.0
Communication
 
1.0
Appointment
 
1.0
Customer Service
 
1.0
Value for money
 
1.0
Would you recommend?
 
1.0
Well…met by a plethora of very young vets just finished grad school… - not one professionally experienced vet these last few years- after Covid lockdown, dog had general health check- £45 for something I could have done myself. I asked about the previous dog teeth cleaning pack they provided in the past; was told by the young vet that the cost has now doubled. I asked why. His reply was because this veterinary practice was inundated during Covid so the partners chose not to do the discounted pack anymore. Erm..can’t see the logical explanation there except for enjoying a larger incoming of wages and not wanting to provide discounts!
Secondly, dog needed antibiotics…met by unruly officious young receptionist who told me I couldn’t enter the empty practice without a mask - I’m exempt - no that was not an answer, I wasn’t allowed in then. I replied she couldn’t question me like that so she advised then that I should be met by the vet in the waiting room which was no issue to me. On paying for the vet appointment, tablets and the additional latest advertised product in the display cabinet, I noticed my ex was still on the records which I asked to be removed. This turned out to be a major fiasco. Having to delve through legal letters I managed to find one that advised my ex relinquished the dogs to me. For all intents and purposes, this letter was sufficient for another situation but for this one it was not. I received an email to advise the letter wasn’t good enough and didn’t suit their GDPR. Are they aware of marital consent orders that dogs Do Not feature in such orders but major financial assets/pensions/homes/etc and the courts aren’t interested in adding pets to their over-burdened eyes and ears?.. That letters between lawyers’ agreements and negotiations are all that exist during divorces on such things. This veterinary practice didn’t mind Me paying for all bills lately, even sending me medical records at my request regarding another pet. Perhaps they need family law training and 2 years’ Articles to add to their accolades. So I now have to pay for lawyers to write a formal letter. The humiliation to disclose private letters did not seem to bother them - I even bought the dogs myself - do they need those bank statements too? Shocking, officious and over priced. No, I would not recommend. I can say…it Used to be a nice practice but the last 3 years it has unfortunately changed not for the better.
P
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So helpful
Overall rating
 
5.0
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
5.0
Would you recommend?
 
5.0
So helpful, so thorough and knowledgeable. Good choice of options for treatment.
SS
Report this review Was this review helpful? 0 0
Lovely people
Overall rating
 
4.8
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
4.0
Would you recommend?
 
5.0
Lovely people, great sympathetic service.
C
Report this review Was this review helpful? 1 0
Brilliant as always
Overall rating
 
5.0
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
5.0
Would you recommend?
 
5.0
GA
Report this review Was this review helpful? 1 0
Very good service
Overall rating
 
4.8
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
4.0
Would you recommend?
 
5.0
First time with Penny. Very good service.
D
Report this review Was this review helpful? 1 0
Helpful and accommodating
Overall rating
 
4.8
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
4.0
Would you recommend?
 
5.0
Thank you to reception staff for rearranging an appointment due to us having car problems - extremely helpful and accommodating.
MJ
Report this review Was this review helpful? 1 0
Thank you!
Overall rating
 
4.8
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
4.0
Would you recommend?
 
5.0
Thank you so much to Rupert for his caring approach and the thorough manner in which he assessed our guinea pig and explained how we should administer the medication.
MJ
Report this review Was this review helpful? 1 0
Great
Overall rating
 
5.0
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
5.0
Would you recommend?
 
5.0
Vet is lovely! :)
MR
Report this review Was this review helpful? 1 0
Excellent
Overall rating
 
5.0
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
5.0
Would you recommend?
 
5.0
Excellent - have recommended to friends!
RS
Report this review Was this review helpful? 1 0
Excellent
Overall rating
 
5.0
Standard of care received
 
5.0
Communication
 
5.0
Appointment
 
5.0
Customer Service
 
5.0
Value for money
 
5.0
Would you recommend?
 
5.0
Excellent service and advice.
MY
Report this review Was this review helpful? 2 0
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