Who We Are
In 2010 we launched the UK's first independent veterinary review & ratings website 'The Good Vet Guide'.
We had the idea for a vet review site after a visit to a dedicated Out Of Hours emergency vet. We hadn't used this type of service before, so we didn't know what to expect.
We certainly didn't expect to be charged £600+ the moment we walked through the door. But, as Ted, our 3-year-old Great Dane was showing symptoms of bloat we didn't have a choice.
We were told he needed an x-ray and a blood test, so we signed the paperwork and handed him into their care.
Unfortunately, despite the abnormal blood results, they didn't take him for an x-ray as agreed during the initial consultation, instead, he was placed in a kennel and received IV fluids until his spleen ruptured 7 hours later - he was then taken for an x-ray, and despite the operation to remove the spleen, blood transfusions etc, he was put to sleep a few hours later.
We did submit a complaint, first to the vet and then to the RCVS. But, our case was closed without further action because the treatment Ted received was deemed to be what was 'expected of a veterinary surgeon'.
We were understandably upset and angry, the x-ray he should have had on admission would have shown that there was an issue that could have been treated before the situation became critical
A quick scan of the internet revealed many stories similar to ours which was when we had the idea of a veterinary review website - an independent platform where pet owners could review and rate vets - highlight the great vets and alert pet owners to those who were repeatedly below standard.
Fast forward a few years and, not only do we have a couple of awards under our belt, but we have also expanded our directory to include dog walkers, home boarders, trainers, pet boutiques, groomers, holidays destinations, days out and many more
... a one-stop shop for everything pet!